Gliding Into Another Sale
(I work for a while as a cashier in a soaring museum. One of the more popular gift shop items is a model glider. The museum director is with me when a man and his son come up to the counter.)
Customer: “Hi, it’s just this toy.” *hands me a model glider*
Director: “Oh, yes, those are fun. Just don’t fly it too close to the museum; they have a tendency to get stuck on the roof.”
Customer: “Okay, sure.” *pays and leaves*
(About ten minutes later:)
Customer: *sheepish* “Yeah, I need to buy another glider. It got stuck on the roof.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.