Giving You His Angry Two Cents About Five Cents

(I walk to the drive-thru window to cash out a customer.)

Me: “Just the medium hot coffee, sir?”

Customer: “Yes.”

Me: “All right, that’s $2.23.”

Customer: “What? It’s $2.17.”

Me: “It was a few weeks ago. I guess some new taxes were added on. It’s a little stupid.” *meant to be a joke*

Customer: “Stupid?! THIS IS F****** OUTRAGEOUS!”

(I notice two kids in the backseat, crying.)

Customer: “SHUT THE F*** UP! DAD NEEDS HIS COFFEE!”

(This is where I turn to get my manager and tell her that I will not serve this man, and if she forces me to do so I will quit.)

Manager: “I don’t think it’s that big a deal.”

(She looks to see who it is. Her usual smile fades completely.)

Manager: “Don’t serve him. Lock the window and tell him he needs to leave.”