Giving Direction, Sans The Right San

, , , , , | Right | November 25, 2017

Me: “Thank you for calling [Hotel]. How may I help you?”

Caller: “I need directions to your hotel! I am lost!”

Me: “Ma’am, do you know where you are at this moment? On a specific highway? Do you see any signs?”

Caller: *starts telling me street names and buildings she’s passing*

Me: “Ma’am, I am sorry; I don’t know where that is. You need to go onto I-35 North, toward Austin.”

Caller: *gets frustrated* “You are horrible at giving directions. How are you working at a hotel and can’t even give me directions to your location!?”

Me: “I am sorry, ma’am, but I don’t recognize any street names you’re naming. San Antonio is pretty big.”

(After about fifteen minutes of me trying to tell her which general direction to go and her getting frustrated with me:)

Caller: “Ugh, I’m never coming to San Diego again!”

Me: “Ma’am, you’re calling me in San Antonio. I don’t know directions in San Diego.”

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