Giving Closing Time The Boot
(We close at 8 pm but we have a straggler in the store who was trying on pants at 8:30 pm. Our sign was off and my manager and I were dressed down ready to go home. The phone rings.)
Me: “Good Evening, [Store Name]. [My Name] speaking. How can I help you?”
Caller: “What time do you close?”
Me: “8 pm.”
Caller: “Oh, but its 8:30 and you’re still there?
Me: “Yes, sir.”
Caller: “So… can I come buy boots?”
Me: *face in palm* “No, sir. We close at 8 pm. You will have to come by tomorrow.”
Caller: “But you are still there. Are you doing your own work?”
Me: “Yes.”
Caller: “Okay. So can I come in?”
Me: “Have a good night, sir…”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?