Giving Bad Managers A Pizza Your Mind
(I worked a high school summer job at a place that emphasizes fast carry out. Our official corporate policy is to discard pizzas after 30 minutes. However, our manager always wants us to disobey this rule.)
Me: “Hey, these pizzas have been in the heat box since open. I’m going to toss them.”
Manager: “No! You need to sell them!”
Me: “Look, they’re like five hours old. They’re burned from being in the hot box for hours. No one can eat that.”
Manager: “Just do what I say. Give it to the next customer.”
(A customer comes with his two little kids, who seem really excited about getting pizza. I can tell this family is really poor and a $5 pizza is a big deal. I just can’t do it.)
Me: “Hey, do me a favor and look at this pizza before you take it.” *shows him the burned pizza*
Customer: “Yeah, can I have a different one?”
Me: “Of course.”
(I toss out the ruined pizza and give him a new one. My manager sees this and gets angry.)
Manager: “I told you to sell that one!”
Me: “No way. I can’t rip people off like that. I quit!”
(I wrote a letter to the owner. When I came back to pick up my last check, I found out that my manager had been fired!)
This story is featured in our “I Quit!” roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
