Giving Asthma Sufferers A Bad Name
(I am working at our main circulations desk when three gentlemen come off the elevator. One of them is slumped over and is being dragged by two men at his sides. The middle man is rasping and is semi slumped over.)
Me: “Sir, is your friend going to be okay? Should I call the ambulance?”
Patron #1: “No, he’s fine. He needs his inhaler, is all.”
Patron #2: “We live right around the block. I think he can make it.
Patron #3: *wheezing* “No…” *wheeze* “…ambulance…” *wheeze*
(I’m a little dubious, but all three of them seem unwilling for emergency help. That sends warning signals off in my head.)
Me: “All right, but let me know if you need any help.”
Patron #3: *drops to the floor* “Can’t… breath…”
(Patron #3 is having a lot of trouble breathing. The other two guys ask that I call 911. At one point during the call Patron #3 passes out and stops breathing. My manager rushes down stairs and directs the EMT to the patron.)
EMT #1: “Sir, they tell us you think you’re having an asthma attack. I have to sit you up for a bit.”
Patron #3: *wheezes* “I can’t sit up!”
EMT #1: “Don’t worry, I gotcha.” *sits [Patron #3] up*
(The EMT checks the patron out but declares he is not having an asthma attack.)
Patron #2: “What the f*** man! You scared the s*** outta us and you ain’t even having an asthma attack!?”
EMT #2: “You’re not having an asthma attack.”
Patron #3: *passes out again*
Patron #2: “Calm down man. It could be something else, we don’t know yet.”
EMT #1: *lifts patrons #3 hand and drops it* “Look, guys, he’s not even passed out. Normally if he was, his hand would fall, but before it hits his face it hovers mid air.”
(We all turn to watch as the EMT lifts his hand and drop it an inch from Patron #3’s face. Of course the hand hovers before he hits himself.)
Patron #2: “What the f***?!”
Patron #1: “You gotta calm down. We’re in a library!”
EMT #2: “Has your friend taking any medication or drugs recently?”
(Both Patron #1 and Patron #2 look back and forth between each other but neither wants to say.)
EMT #2: “We’re not the cops; we just need to know where we should go from here.”
Patron #3: *springs back to life* “I… NEED… OXYGEN… YOU… AIN’T TAKING ME!”
EMT #1: “You’ve got to calm down. We won’t take you anywhere you don’t want to go, but we gotta figure out what’s wrong with you first.”
Patron #3: “I got asthma, that’s what’s wrong! D*** doctors don’t know anything!” *wheeze*
(Patron #3 starts screaming randomly. The EMTs are getting frustrated at the whole group when Patron #2 finally gives them a little bit of information.)
Patron #2: “He’s been drinking all day.”
Patron #3: “Ain’t been drinking! I haven’t had anything to drink!”
Patron #1: “Don’t lie, man. These guys are here to help you.”
EMT #1: “Is that all he’s had today?”
Patron #2: “Well… he’s had [illegal substance], too.”
(Patron #3 stands up and starts swinging at anyone close to him.)
Patron #3: “Get off me man!”
(The cops arrive and try to calm the situation down.)
EMT #1: “Look, we can take him to the hospital right now. They’ll be able to give him something to get his breathing regular.”
Patron #1: “Yah, that sounds good. Come on, [Patron #3], let them take you in, man.”
Patron #3: *takes a seat on the stretcher* “I…” *wheeze* “ain’t…” *wheeze* “going to no d*** hospital!”
EMT #1: “All right, all right… fine. If you can get up and leave under your own power we won’t take you to the hospital.”
(They un-strap him from the stretcher, and we all watch as he stumbles out of the library.)
Manager: “What was he on?!”
EMT #1: “[Illegal substance]. It’s pretty strong stuff. You’re lucky; 90% of the time when we get a call like this they’re are naked, afraid, and running.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?