Give Them The Gift Of Understanding What Gifts Are
(We sell cosmetics at our store and often give away things with certain products. One customer insists on receiving these things without purchasing the required products.)
Me: “I’m sorry, sir, but I cannot give away things for free; it is against our store’s policy.”
Customer: “Oh, my God! Did I ever say I wanted free things? I said I wanted gifts!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.