Give Them An Inch…
(I am the customer in this story. I’m getting my hair cut at a chain that primarily caters to men. My hairstylist is a woman.)
Hairstylist: “I’m going to cut it a little longer, and we can go shorter if you like, so it matches the picture.”
Me: “That’s fine. I guess people have yelled at you in the past for giving them exactly what they asked for?”
Hairstylist: “Yeah. They don’t realize how short it actually is when it’s on their head.”
Me: “Let me guess. ‘I want an inch left on top!’ and…”
Hairstylist: “No idea that an inch is only this much.”
(She holds her fingers an inch apart.)
Me: “Then again, do you really trust us guys to know how big an inch is?”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?