Give The Description The Boot
(I work for an online retailer but we have over a hundred stores across the nation. I work in the call center portion.)
Me: “Thanks for calling [Retail]. This is [My Name].”
Customer: “I have a quick question about your [Brand of shoes we carry]. Do they come as a set? Because it says ‘boot’ on the website and I don’t want to spend $210 on one boot.”
Me: “Yes, ma’am. They are sold as a set.”
Customer: “Great! Tell your supervisor to fix it online.” *click*
Question of the Week
Have you ever met a customer who thought the world revolved around them?
