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Give The Description The Boot

| Right | May 21, 2015

(I work for an online retailer but we have over a hundred stores across the nation. I work in the call center portion.)

Me: “Thanks for calling [Retail]. This is [My Name].”

Customer: “I have a quick question about your [Brand of shoes we carry]. Do they come as a set? Because it says ‘boot’ on the website and I don’t want to spend $210 on one boot.”

Me: “Yes, ma’am. They are sold as a set.”

Customer: “Great! Tell your supervisor to fix it online.” *click*

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