Give The Cashier A Pleasant Birthday Surprise
I grab some alcohol on a grocery trip. It’s shortly after my birthday, so I decide to treat myself. At the cash register, I am asked to present my ID, which I do.
Cashier: “I’m sorry, ma’am, but your ID is expired. I can’t sell you this beer.”
IDs here expire on birthdays, and I forgot to check mine.
Me: “Oh, oops! Thank you for noticing!
The cashier has a deer in headlights look on her face.
Cashier: “Still, I’m sorry!”
Me: “It’s okay. It’s empty calories, anyway, right?”
Cashier: *Nervous laughter* “Yeah, but I am sorry!”
Me: “It’s okay. I wouldn’t have noticed if you hadn’t said anything!”
I paid and left, but the poor cashier just looked so nervous at the time. I wish I had thought to talk to the manager at the time to let them know she was doing her job well.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.