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Give It A Rest On The Restroom Thing

, , , | Right | CREDIT: squeemishyoungfella | May 1, 2022

I work in a pet supply store in a large strip mall-type area. For safety issues, our restrooms are for employee use only and locked with a keypad. This change happened the first week I started working there, so I never really asked any questions. We are literally a thirty-second walk from several other stores that do have public restrooms.

Me: “Hi, is there anything you need help with?”

Customer: “I have been driving all day, and I really need to use the restroom.”

He puts extra emphasis on the “all day” part, and I can tell that he already knows our restrooms are not public but he is trying to make me feel bad for him.

Me: “Oh, I’m sorry, we don’t have public restrooms, but [Closest Store] right next door does.”

There is an awkward silence for a moment.

Me: “Is there anything else I can help you with?”

Customer: “Where’s the cat food?”

Me: “The next few aisles in that direction are all cat food!”

The next half-hour includes him grabbing a single bag of cat food and then proceeding to walk around and have the exact same conversation with all of my coworkers. Every. Single. One. he’s yelling about how he’s been driving all day and needs a restroom immediately. Interesting; he could have gone twenty minutes ago to the one next door.

He comes back to the aisle I’m working in and meanders around a bit.

Me: “Is there something else I can help you with?”

Customer: “What I need help with is that I’ve been driving all day to get stuff from your store and I just need to use the restroom!”

He has a very common brand of food in his hand that can be found in most grocery stores.

Me: “I’m so sorry, but there is nothing I can do about that.”

He stormed off yelling over the fact that he was spending money so he should get to use the restroom.

This sort of thing happens at least twice a week. What’s so special about OUR specific restroom that makes you need to use it? I’m just following the rules; I’d literally get in trouble if I let him use the restroom.

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