Give Her Some Information About How Lines Work
(I am in the line for the information desk on a cruise ship. Behind me are at least ten more people. Just as it is my turn, an older woman cuts the line in front of me.)
Woman: “I want to…”
Employee: “I’m sorry, you’re going to have to wait in line.”
Woman: “But I just want information!”
Employee: *looks at all of us standing and waiting there* “Yeah, well, so do they.”
(The woman turned to stare at us and, grumbling, she went to wait in the now even longer line.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
