Give Her Family Credit
(Our system uses a PLU (Product Listed Under) list, which consists of numbers from 1-200, which are used for produce, milk, flowers, and meat coming through the registers. It has been a long busy day and I was getting a bit bored with repeating the same spiel over and over, so I decided to mix it up a little bit.)
Me: “Your total comes to $94.55. Would you like to pay by cash, card, or firstborn child today?”
Customer: “Firstborn child? How much is she worth?”
Me: *turns to customer’s daughter* “How old are you this year?”
Customer’s Daughter: “I’m five and two thirds!”
(I put the number five into the system, which corresponds with a 750 gram bag of tomatoes, worth $3.50.)
Me: *to the customer* “She’s worth $3.50.”
Customer: “D***, not enough. It’ll have to be card.”
(The transaction finishes and she starts to head off.)
Customer: “Can I pay with my husband next time?”
Question of the Week
Have you ever served a bad customer who got what they deserved?