Getting The Stamp Of Disapproval

, , , | Right | March 11, 2019

(Occasionally, packaging changes for items and, invariably, a customer will have some issue with the packaging being different. A customer approaches me with two rubber stamps. These are sold as wooden blocks with the rubber stamp on the bottom, and an imprint of the stamped image on the top to show what it is. To use the stamp, you apply ink to the rubber stamp and then, well, you stamp it onto whatever. This particular set is the same image, only the manufacturer has recently changed the production, so one stamp has the image in black, and the newer version has the image in pink.)

Customer: “Excuse me. Do you have this stamp in blue?”

Me: “I’m sorry?”

Customer: “I want this stamp for a baby shower and the baby is a boy. I want the stamp in blue.”

Me: “Well, we have several shades of blue ink right here. Are you wanting a dye ink, pigment ink, or alcohol ink?”

Customer: “I just want the stamp in blue.”

Me: “Yes, ma’am, we have blue ink right here. I can help you figure out what ink to use if you tell me what kind of paper you’re stamping. Is it plain, cardstock, or is it glossy?”

Customer: “No, you don’t understand. I don’t need any of that. I just want the stamp in blue.”

Me: “Yes, ma’am. But the color on the top of the block doesn’t matter. That’s just showing you what the image looks like. The color will be whatever stamping ink you choose.”

(The customer suddenly thrusts both stamps in front of my face, two inches away from my eyes, and says loudly and slowly:)

Customer: “This one is black!” *shaking the black one in front of my face* “This one is pink!” *likewise with the pink* “I want BA-LUUUE!”

Me: *giving up* “No, ma’am, I’m sorry. We don’t have that stamp in blue.”

(The customer then threw the stamps on the shelf and walked away in a huff, muttering under her breath. Pretty sure I heard the word “idiot.” Of course, that could have been coming from me.)

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