Getting A Slice Of Their Marriage

(I am helping a customer renew her policy. I am generating a new quote.)

Me: “Okay, it looks like that be [amount] for the first month and [amount] for eleven months after.”

Customer: “That sounds quite a bit better than before.”

Me: “Yes, it is. Are you happy to continue?”

Customer: “Absolutely!”

Me: “Okay, if you will just give a moment…”

Customer: *now angry* “I’m going to cut you in your sleep.”

Me: “Excuse me?!”

Customer: *cheery again* “Oh, I’m sorry. I was talking to my husband.”