Getting Sick Of This Call
Call Center | Right
| August 6, 2014
(I work at a call centre for a rental company. We are open quite late so keep in mind that it’s around midnight at this point.)
Me: “Thank you for calling—”
Caller: “I insist that you rush through the call as I can’t hold the phone for extended periods due to medical reasons!”
Me: “Oh, okay. First I’ll need some information—”
Caller: “No, no! That’s a waste of time! I insist that you refund me right away. And if you don’t I’m going to sue you and the company for my injuries because you’re taking too long!”
(She also ‘had a seizure’ while on the call because my voice was too high pitched…)
Question of the Week
Have you ever served a bad customer who got what they deserved?
