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Getting A Piece Meal By Piecemeal

, , , , | Working | March 25, 2018

(I decide to pick up fried chicken for dinner. I go to a fast food chain that serves fried chicken and walk inside to place my order.)

Me: “I’d like to get the ten-piece, dark-meat-only bucket.”

Cashier: “Okay.”

Me: “I’d like to get that as a meal.”

Cashier: “Okay.” *presses buttons and a ridiculously high price comes up*

Me: “That’s very high. The dark-meat-only bucket costs a little less than the eight-piece bucket, but your total is a lot higher than the eight-piece meal.”

Cashier: “That’s because I rang you up for the twelve-piece meal with substitutions.”

Me: “That’s not what I wanted. The dark-meat-only bucket has thighs and drumsticks only, which is why the bucket cost is less than the eight-piece bucket. I want the dark-meat-only bucket, not the twelve-piece, as a meal.”

Cashier: “That can’t be made a meal. If you want a meal, you need to get either the eight-piece bucket or the twelve-piece bucket and request substitutions.”

Me: “What? Why can’t it be made a meal?”

Cashier: “Because it doesn’t come as a meal. You have to get either the eight-piece or twelve-piece bucket to get a meal.”

Me: “I’ve gotten it as a meal before.”

Cashier: “Well, they must have rung you up for one of the other buckets and did substitutions.”

Me: “That makes no sense. The price for the dark-meat-only bucket is a little less than the eight-piece bucket even though it has more pieces, and I’ve gotten all ten pieces in the past with a meal.”

Cashier: “You can order two additional pieces to go with your meal.”

Me: “That’s even more money, boosting the price of the actual bucket even higher. Why can’t that particular bucket be a meal? I’d like to talk to the manager.”

Cashier: “Okay, but he’s not going to tell you anything different.”

Me: “That’s fine, but I want to talk to him.”

(The cashier gets the manager.)

Manager: “Hello, how can I help you?”

Me: “Hi. Is it possible to get the ten-piece, dark-meat-only bucket as a meal?”

Manager: “Of course!”

(The manager pressed two buttons on the register, a more reasonable total came up, and he walked away. The cashier glared at me the rest of the time I was in the restaurant waiting for my order.)

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