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Getting Landlines Tangled

, , , | Right | October 8, 2010

(I call the customer.)

Customer: “Hello?”

Me: “Hello, this is [My Name]. May I please speak to [Customer]?”

Customer: “Yes, speaking.”

Me: “I am calling from [Company]. There is a slight issue with your account. Do you have a moment to discuss this issue now?”

(Long pause.)

Customer: “Hello? Hello?! Sorry, I have terrible reception here.”

Me: “Sir, I am speaking to you on your home phone.”

Customer: “What?!” *hangs up*


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