Getting Your Johnson In A Twist
(I work at the front desk in a hotel.)
Me: “Hello, checking in?”
Guest: “Johnson.” *or something equally as common*
Me: “First name?”
Guest: “Just Johnson.”
Me: “There are multiple Johnsons here, sir; I need to know—”
Guest: “My name is Johnson! Just Johnson! Just look for it. How hard is that?!”
Me: “You know what? Just give me your ID; I need to see it, anyway.”
(From then on, I just ask for ID first.)
Question of the Week
Have you ever served a bad customer who got what they deserved?