Getting Fired Would Have Been Worth It
I’m a pharmacy cashier. A woman drops off a script for four suppositories.
Customer: “I told the tech that I just wanted you to fill one!”
Me: “I’m sorry, but there is a minimum amount that we can charge for a cash script due to dispensing fees, and one suppository costs the same amount as four, so they went ahead and filled four in an attempt to be helpful.”
She then becomes verbally abusive. After the pharmacist explains that we were just trying to save her money, she tops it off by yelling at me.
Customer: “WHAT AM I SUPPOSED TO DO WITH THESE EXTRA SUPPOSITORIES?!”
Rarely do such perfect opportunities appear in nature, and to this day, many years later, I still regret that I didn’t tell her what to do with them.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?