Getting A Raw Deal Over This, Part 2
I am working as a cashier at a fried chicken fast food restaurant.
Customer: “Yes, I ordered here yesterday and received raw chicken.”
Me: “I am so sorry about that. Did you call in, or do you happen to have your receipt on you?”
Customer: “No, but my chicken was raw. That is so unsafe; you could have killed me!”
Me: “All right, let me get my manager to assist you.”
After I explain the situation to my manager, he sighs and walks up to the counter.
Manager: “I’m sorry, sir, but if you did not call in or have a receipt, I cannot help you unless you can bring in the food to show me.”
Customer: “I threw it out already! This is an outrage! First, you try to kill me with raw chicken, and now you refuse to help me!”
Manager: “Sir, I would like to help you but I need some sort of proof of purchase. What did you order?”
Customer: “Thirty pieces of chicken, mashed potatoes, and mac and cheese.”
Manager: “Sir, we do not serve mac and cheese here.”
Customer: “Well, it was something else, then! I don’t remember, but the chicken was raw!”
Manager: “So, you are telling me that you came in yesterday and somehow received raw chicken. When you discovered the raw chicken, you didn’t bother to call us, save the receipt, or save the food? And now you can’t even remember what you ordered? Sir, I cannot help you.”
Customer: “You guys are horrible! I am never eating here again and I’m telling my friends to stay away!”
The customer stormed out.
Related:
Getting A Raw Deal Over This
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?