Get The “Off” Customers

(I work in a department store where there is no uniform, but employees must wear all black and dress professionally. It is my day off and I am dressed in black, but not at all like I dress for my shift. I am wearing black workout pants and a long-sleeved workout shirt. I am shopping and an old lady approaches me.)

Old Lady: “Do you work here?”

(I don’t want to lie, and I’m surprised that she even asked, since I am dressed in casual athletic clothing.)

Me: “Yes, but it’s my day off. I could direct you to a coworker, though.”

(Ignoring my comment about my day off, she shows me our ad and looks at me expectantly.)

Old Lady: “I want this sweater.”

Me: “It’s my day off. I can direct you to a coworker.”

Old Lady: “I want this sweater!”

Me: “Right. But it’s my day off.”

(The lady just stared at me. Finally, my coworker came over and asked what was happening. I told her and she took the customer. She was one of the rudest people I’ve had.)