Get Your Head(set) Into The Game

, , , , | Working | December 21, 2017

(I’m at the register when a customer comes up wearing a wireless headset and using a walking aid. As I have been looking for a wireless headset for a while, I decide to ask for a review.)

Me: “And your total comes to [total]. And if you don’t mind me asking, does that work well?” *I gesture towards her headset*

Customer: “Honestly, difficult to get used to.”

Me: “Oh?”

Customer: “Yeah, all the instructional videos I see say, ‘Going hands-free in two minutes!’ but I’ve had this thing for about [length of time] now and I just can’t seem to get the hang of it.”

Me: *now thoroughly convinced not the get the headset* “Really? Huh, I guess I’ll look for something else.”

Customer: “Yeah, it’s been such a pain. But, I need it for [medical conditions]. What do you need one for?”

Me: “Well, I’ve been needing something wireless for a while since my desk and my phone and on opposite sides of the room, and I’m really tired of almost killing myself on the headphone cord whenever I have to make a flying leap across the—”

Customer: “OH! Oh, I thought you were talking about this!” *gestures to her walking aid*

Me: “Oh! Oh, no, sorry!”

Customer: “But yeah, get the headset; it’s great.”

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