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, , , , , | Right | November 23, 2017

(I am a customer at a relatively popular gelato shop in Laguna Beach. The following event happens in line in front of me. The lady in front of me has tasted a few flavors and made her decision. She is with her husband, who doesn’t order anything.)

Wife: “I would like the Peach Cream, the Blueberry, and the Rose Cream.”

Employee: *grabs a cup and reaches for the scoop in the Rose Cream flavor*

Wife: *rudely* “No. I want you to put the flavors in the order I said.”

Employee: *confused, hand still on the Rose Cream scoop* “The flavors will be side by side.”

Wife: *still rude* “No, I don’t care. I want you to put the flavors in the order I said.”

(The employee is still confused, but does what she asks, making sure to put the flavors in the specific order she requested. She gets her gelato and moves on to pay. The cashier hasn’t seen any of the previous ordeal.)

Cashier:  “Your total will be $4.50.”

(The husband handed over a ten dollar bill, then poured all of the change straight into the tip jar.)

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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