Gave Yourself The Trick

, , , , | Right | October 31, 2018

(I work at a local mall in the information booth. Two nights ago we held trick or treat for the kids. They could go around to the different stores and get candy. Tonight, a lady and her two kids come up, and the kids are in costume. The lady shows me her phone and gives me a dirty look before I even approach her.)

Lady: “What is up with this? It says on the community website that trick or treating is tonight, but no stores are passing out candy!”

Me: “I’m sorry, but our trick or treating was on Thursday night.”

Lady: “Then why does it say on the website that it’s tonight?!”

Me: “I’m not exactly sure, but we had signs all around the mall advertising for our trick or treating.”

Lady: “I just don’t get why you would advertise for one day, but have it posted online for a different day! That’s false advertising!!”

Me: *scrolls up to the top of the page on her phone and sees that it’s advertising for October, 2015* “Ma’am, this is last year’s hours. It says at the top that it’s for 2015.”

(Her attitude suddenly changes upon realizing this.)

Lady: “Oh… I didn’t see that. Hmm… sorry, kids. And sorry about that confusion.”

Me: “That’s quite all right. Mistakes happen.”

(As she starts to walk away, she makes this last remark to me. Rather rudely, I might add.)

Lady: “I even told my friends with kids who are out of town that it was tonight! Guess they came here for nothing.”

(I felt bad for the kids: one, for being in costume and getting no candy, and two for having her as a mom.)

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