Gas Problems Are The Worst
This happens in the pre-cellphone era. Our company routinely performs jobs at a refinery located 230 kilometres away — that is, an hour-and-a-half drive. At 9:00 am, the foreman at the refinery realizes they will need special equipment to complete the job, so he calls the company and they send another worker with a van to deliver it.
At 10:30, the foreman is waiting outside the refinery. At 11:00, he’s annoyed and at 11:30, he starts to worry. The van finally shows up at 12.
Foreman: “At last! What took you so long?”
Driver: *Stalling* “Ehh, I had trouble.”
Foreman: “What trouble? I’ve been listening to the radio; the traffic was fine!”
Driver: “I had trouble… getting gas!”
Foreman: “Getting gas, eh? We’ll talk about that later. Where are you going now? We need to unload the van!”
Driver: “Why, I’m going to lunch before there’s a queue!”
Twenty years later, “I had trouble getting gas” is still the blanket reply whenever someone’s punctuality is questioned!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.