Full-On Fraud Fail
Customer: “I need to cash my paycheck, please.”
Me: “Okay, may I see your ID?”
Customer: “Sure!”
Me: “Sir, this check hasn’t been signed.”
Customer: “What? Oh, I see. Hang on a second.”
(The customer signs the check in front of me with great flourish and hands it back.)
Me: “You know I can’t cash this for you, right?”
Customer: “Why not? It’s signed!”
Me: “Sir, this is a check from [Employer]. We cash about half of their payroll checks every pay period. One, it’s not their payday. Two, this isn’t their logo. Three, this isn’t their bank. Four, you just forged a signature in front of me, on camera.”
Customer: “It’s a good check!”
Me: “Well, I’m sure the officer standing in line behind you would love to hear all about it. Did I also mention that we cash payroll checks from The City, too?”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.