Full Of Sound And Fury
(We have a ridiculously long phone greeting, and sometimes we get into the habit of saying it in a way that it does become a little slurred together, but we’ve been getting it slowed down so customers can hear.)
Me: *says essay of a phone greet*
Man: *with loud booming voice, practically yelling*“FIRST OF ALL YOU NEED TO TALK SLOWER! I AM ON A CELLPHONE!”
Me: “… sorry?”
Man: “SECOND OF ALL, I NEED TO ORDER A LAMP!”
Me: “Sure thing, what kind and how many?”
Man: “HOLD ON, TALK TO MY DAUGHTER. SHE KNOWS EVERYTHING I WANT!”
(I hear him yell across in the same booming voice to get his daughter to order the lamp for him. They bicker for a minute before I hear her and get the order placed.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
