Full Of Hot Air
(For a few days, I have been receiving text messages mistakenly informing me that my phone line has not been connected because I missed a visit by an engineer.)
Employee: “I understand your problem, sir, but I will have to transfer you through to another department and inform them of your situation. Are you alright to hold?”
Me: “Yes, that’s fine.”
Employee: “Okay, I am putting you on hold now.”
Me: “No problem.”
(At this point I expect some sort of hold music. However, the same employee remains on the line.)
Employee: “…So how’s the weather?”
Me: “Pardon, sorry?”
Employee: “The weather… how’s the weather where you are?”
Me: “Um… it’s fine. A bit cloudy but nothing too bad. Erm… how’s the weather where you are?”
Employee: “I am in India, sir. We don’t have weather here.”
Question of the Week
Have you ever served a bad customer who got what they deserved?