Fry Me A River

, , , , | Right | September 18, 2018

(I am a manager at a popular fast food restaurant. A customer comes up to the register and I take the order because I sent the cashier to get something for another customer.)

Me: “Welcome to [Restaurant]! How may I help you?”

Customer: “Give me three [signature sandwiches].”

Me: “Would you like to make those meals, with fries and drinks, or just the sandwiches?”

Customer: “Just the sandwiches, and three [sodas].”

(I repeat the order, take her money, get her order together, and hand it to her on a tray.)

Customer: “Where are my fries?”

Me: “I am sorry, but you did not order fries.”

Customer: “I ordered the meals.”

Me: “I asked you if you wanted meals, and you said that you only wanted the sandwiches and drinks. If you want, I can get you fries, and just charge you the difference between what you paid and the price of the meals.”

Customer: “You should have known I wanted fries. I am not paying more for them. GIVE ME MY FRIES!”

Me: “If you want fries, you will have to pay for them. I am not a mind reader.”

Customer: “GIVE ME MY FRIES, NOW! I WANTED FRIES AND YOU DIDN’T GET THEM FOR ME! I DESERVE THEM FOR FREE! THE CUSTOMER IS ALWAYS RIGHT!”

Me: “Ma’am, I asked you if you wanted fries and you said you only wanted the sandwiches and drinks. I will not give you free food because you didn’t order what you wanted.”

Customer: “THE CUSTOMER IS ALWAYS RIGHT!”

Me: “Not here, you’re not!”

(I just silently stared at her while she looked at me in shock, and then looked embarrassed and slunk away.)

1 Thumbs
888
VOTES