Fruits Of Your Labor Going Wasted
(I am delivering a freshly-made, highly-perishable cut fruit arrangement to a residence. It is shortly after noon on a weekday in October that has nonetheless exceeded 80 degrees. I ring the bell and wait. No answer. I ring it again. Still no answer. I call the person who placed the order.)
Me: “Hello, this is [My Name] calling from [Store], in regards to the order for [Recipient]? I’m at the address right now, but there is no answer at the door.”
Customer: “Oh, yes, that’s probably because she’s at work.”
Me: “…”
Customer: “You can just leave it on the porch.”
Me: “I can try putting it in a cooler bag in a shady spot, but it should reall—”
Customer: “Great! Thanks.”
(I am still not sure why they didn’t just send it to the recipient’s workplace or ask us to deliver it later in the day, but enjoy the hot fruit for your anniversary.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.