Frozen In Serve Mode

, , , , , | Working | August 21, 2020

My husband and I are visiting a local ice cream shop. Because I’m trying to watch my weight, I’ve decided to get frozen low-fat yogurt, instead. This shop’s way of doing frozen yogurt is to take a wrapped square of yogurt from the freezer, unwrap it, toss it into a machine, add some flavouring, and mix it all up.

On this particular day, the shop is REALLY busy. I start to eat.

Me: “Ugh. What the heck?”

I reach into my mouth and pull out a piece of paper.

Me: “That’s weird.”

Husband: “What is that? Is that the wrapping from the yogurt?”

Me: *Investigates cup* “I think so. Look, there’s another piece.”

Husband: “Looks like someone screwed up and tossed the entire thing into the machine without unwrapping it first.”

Me: “I think you’re right.”

I get back in line. The employee I talk to is looking very stressed.

Employee: “Can I help you?”

Me: “Yes. I think someone forgot to unwrap the yogurt before making this, because it’s full of paper, and—”

Employee: “Here.” *Hands me refund* “Next, please!”

Me: “But… I wasn’t asking for a refund. I’d like it to be remade—”

Employee: *Not listening* “NEXT, PLEASE!”

Me: “You’ve probably still got paper in your machine! The next person will get some, too—”

Employee: *Gesturing at the next customer* “I can help you over here, sir.”

Me: *Pause* “I still wanted frozen yogurt!”

I ended up sharing my husband’s.

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