Frozen By A Cold

(I’m ordering something from a large shop in Bogner Regis. Talking to an employee over the phone, it went well until this. Note: I have a slight cold.)

Employee: “Okay, can I have your address, please?”

Me: *states address* “Arundel.”

(This is pronounced ‘arren-dull’.)

Employee: *after a couple of seconds of silence, sarcastically* “Very funny. Your real address, please.”

Me: “That is my address.”

Employee: “I need a real address for delivery.”

Me: *not understanding what I did* “What did I do wrong?”

Employee: “This is a serious business. We don’t have time for clowns.”

Me: “What?!”

Employee: “I need a real address or I’m terminating this phone call.”

Me: “It’s a real address! Look it up on Google; I don’t get what the problem is—” *I realize* “—Oh! Oh, look, please, I’m not pretending. Just look it up on Google.”

Employee: “I don’t have time for this.”

(I called again and I got another employee, one who knew how to read a map!)