From Open Wide To Open Lied
(I’m calling my dentist’s office prior to the Easter Weekend.)
Me: “Will you be open on Monday, even though it’s Easter Monday?”
Receptionist: “Yes, we will be open!”
Me: “So I can come in to see the dentist about my tooth?”
Receptionist: “Yes!”
(On Easter Monday…)
Me: “I’m here to see the dentist.”
Receptionist: “Oh, I’m sorry. The dentist and hygienists all have today off. It’s Easter Monday, you know!”
Me: “But when I spoke to you last week and said I wanted to see the dentist, you said you would be open and that I would be able to see him!”
Receptionist: “We ARE open! I’M here doing paperwork.”
Me: *speechless*
This story is part of our Easter 2024 roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.