Fresh Out Of Fresh
Customer: “Is this chicken fresh?”
(I tap a huge sticker on the top of the meat case that says FRESH.)
Customer: “Does that mean it’s fresh?”
Me: “Yes, ma’am.”
Customer: “Because I only want it if it’s fresh.”
Me: “It is fresh, ma’am.”
Customer: “How fresh is it?”
Me: “Uh…”
Customer: “Because I only want it if it’s fresh.”
Me: “It is.”
(The case has four trays of chicken breast in it. She looks between the trays.)
Customer: “Is this chicken fresher than this chicken?”
Me: “No, I put them all in there at the same time.”
Customer: “Well, this one looks fresher than that one. Are you sure this one isn’t fresher than that one?”
Me: “Yes, ma’am.”
Customer: “Well this one looks fresher than that one. Can I see how fresh it is?”
Me: “Uh…”
Customer: “Because I only want it if it’s fresh.”
Me: “As I said, ma’am, it’s perfectly fresh.”
Customer: “Can you get me the chicken that’s the most fresh? This one looks the most fresh. Definitely more fresh than that one. Can you get me the freshest one?”
Me: “Absolutely. I know all about being fresh.”
Customer: “Great!”
(I grab the nearest chicken breasts and put two in a bag for her, seal it, price it, and hand it to her.)
Customer: “This is the freshest, right? More fresh than the other ones?”
Me: “Yes, ma’am.”
Customer: “Because I only want it if it’s fresh.”
Me: “I can assure you that I’ve been as fresh with you as I can get away with, ma’am.”
Customer: “Great!”
(She pays and walks out the door.)
Coworker: “Jesus shoe-shining Christ, how many times did that lady say the word ‘fresh’?”
Me: *shrugging* “I was really trying not to use a different F-word with her.”
Question of the Week
Have you ever served a bad customer who got what they deserved?