Found A Way To Wave This Off

, , , , , | Working | February 20, 2018

(I go into work on what would have been my mother’s 60th birthday. We have a machine that makes blended coffee, and it has been broken for a few days while we wait on a repair guy to come fix it. Most customers are understanding. But this guy in the drive-through is a big exception.)

Me: “You may order whenever you’re ready.”

Customer: “I’d like [breakfast sandwich] and a medium [blended drink].”

Me: “I’m so sorry, sir, but the machine that makes those drinks for us is currently not working. Could I get you a different drink?”

(I list off the other drinks we have available.)

Customer: “Well, when I pulled up, your greeter said you had [blended beverage] for two dollars!”

Me: “Actually, sir, that price is for any of the small drinks from our cafe list. I just can’t serve you the [blended beverage] today because the machine is broken.”

Customer: “Well, f*** you! Have a nice day, b****!”

Me: *yelling* “Right back at you!”

(As he drives by my window he flips me off. I return the gesture. I then go to the store supervisor and tell her the whole exchange in case he decides to call and complain.)

Supervisor: “I know it’s a rough day for you. But when people are like that and they drive by in a huff, just give them your biggest smile and wave bye-bye.”

Me: “I did wave.”

Supervisor: “Next time do it with more than one finger.”

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