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Forget Those Details, What Planet Are They On?

, , , , , | Right | March 3, 2021

I work in a call center sending taxis to customers. This conversation happens several times every Friday and Saturday, no exceptions.

Me: “[Taxi Company]. May I have your phone number, please?”

Caller: “Umm, hang on…” *To other partygoers* “Does anybody know what my phone number is? Okay, it’s [number].”

Me: “Okay…” *Types in the number* “Are you at [address]?”

Caller: “No, umm… Does anybody know the address here?” *Pauses* “Okay, it’s [Address].”

Me: “Is that a house or an apartment?”

Caller: “Umm… is this a house or apartment?”

Yes, they seriously ask this.

Caller: “It’s an apartment.”

Me: “Okay, can I get the apartment number?”

Caller: “Umm… does anybody know the apartment number here? Okay, it’s [number].”

Me: “Thank you, and who’s the cab for?”

Caller: “Umm… hey, who’s taking the taxi?”

Seriously, why would you phone for a taxi when you knew literally none of the information? Amazingly, they usually got picked up anyway.