Forget The Haters ‘Cause Somebody Loves Ya
Tech Support | Working
| November 16, 2013
(While walking back to my office, one of my users stops me and asks for help with his computer.)
Me: “What can I help you with, [Name]?”
User: “Well, I’m trying to watch this video online, and it’s not loading past the first couple of minutes.”
(I take a look at the screen, and notice that he’s trying to watch a Miley Cyrus video.)
Me: “Dude, really? Miley Cyrus?”
User: “But it’s a catchy tune!”
Me: “The plague was also catchy and look at how that ended.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.