For Those Who Don’t Work, It Just Won’t Work

, , , , , , , | Working | March 27, 2019

The doctor office where I work has lost two front desk receptionists at the same time without a two-week notice. While we are looking for someone to replace both of them, there’s only two of us left to take on the workload of four. That leaves me stressed out until we find the replacement, since my workload has increased substantially.

One day during lunch, I go to a nearby convenience store to pick up some almonds for snacking. I stand at the cash register for a good three minutes, clearing my throat and looking around for somebody to check me out, because I’ve had a god-awful day already, and I really want to have that snack for those days when I can’t even get a lunch. Finally, a sulky woman comes to the front register and immediately complains, “I’m tired of working the register. You people should just stay home.” In a foul mood myself already, I make the statement that I can leave the items there for her to put up later, or she can just check me out, which is part of her job. She takes off her apron and tosses it down, saying, “I don’t even need this job.”

A week later, my office manager is conducting interviews and I see the same woman sitting in the lobby. My suspicions are confirmed when my manager meets with her for one of the front desk positions. After she has left, my manager comments that she is unsure about the candidate and I relate what happened at the convenience store. I also tell my manager, “Maybe she had a bad day, but if she is willing to quit like that, she will leave you in the lurch.”

My manager hired her, anyway, and when she found out how many patients we dealt with in one hour — 30, to her five customers per hour — she quit.

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