For The Good Of Mankind, Please Drink More
Me: “Good afternoon! Thanks for calling… How can I help you?”
Customer: “I just got off the phone with poison control!”
Me: “Oh? ”
Customer: “They told me to call you! Tell me, is your cleaning solution toxic?”
Me: “You mean the stuff we use to clean fresh ear piercings?”
Customer: “Yah, that stuff. I mean, I called poison control and they said they weren’t familiar with your product but to call you and find out what’s in it…”
Me: “Well, no, sir, I don’t believe it’s toxic. There isn’t really anything in here that–”
Customer: “–because I ingested a whole bunch of it!”
Me: “Why?”
Customer: “I was out of mouthwash. I needed mouthwash.”
Me: “But it isn’t mouthwash… It’s used to clean piercings…”
Customer: “I know; do you think I’m stupid?! That’s why I’m worried!”
Me: “Sir, it isn’t toxic. And for the record, all the ingredients are on the bottle itself.”
Customer: “Why would I look at the bottle? I called poison control!”
Me: “Mhmm. It’s not going to kill you, sir. Just try not to drink any more of it, please.”
Customer: “Oh, good. I’ll call poison control back and tell them that your cleaning solution isn’t a threat to public safety.”
Me: “Please do.” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
