For Some, Childhood Never Ends
(While waiting for my order inside a fast food restaurant, I overhear this conversation between the employee working the drive-thru window and the customer at the speaker.)
Employee: “Welcome to [restaurant]. How may I help you?”
Customer: “I need a hamburger kids’ meal. Also, could you put cheese on that?”
Employee: “Okay, so you want a cheeseburger kids’ meal?”
Customer: “No, just a hamburger with cheese on it.”
Employee: “Ma’am, if you put cheese on a hamburger, it becomes a cheeseburger. So, do you want a hamburger or a cheeseburger?”
Customer: “Well, then, I guess I want a cheeseburger.”
Employee: “Okay, and is this kids’ meal for a boy or a girl?”
Customer: “Does it matter?”
Employee: “Not to me, ma’am.”
(The customer leaves the drive-thru as I leave the restaurant parking lot and she ends up behind me at a red light, happily eating her happy meal while driving.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
