For Him, The Cup Is Always Half-Empty
(While I am working on cash, a customer comes into the coffee shop, outraged.)
Me: “Hi! Welcome to [Coffee Shop]. How may I help you?”
Customer: “I was in the pathetic drive-thru, and they only filled my cup halfway! See?” *shoves a cup in my face*
Me: “I am so sorry. Let me get you a new one right away. What drink was it?”
Customer: “A double-double.” *hands me his old cup aggressively while cussing continuously* “Give me one of those free drink coupons, as well.”
Me: “Of course.”
(He’s literally shaking as I hand him his new cup and coupon; he snatches them from my hand and leaves.)
Manager: “Don’t worry; he did that yesterday, too.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.