For Flower Power, Press 1
Flower Shop/Florist | Right
| October 5, 2011
(I am female, in my 20s, and the only employee at this flower shop. The owner is older than me, and also female. An elderly woman calls one morning.)
Me: “Hello, [florist].”
Elderly customer: “Hello, I was looking for an American flag to hang outside.”
Me: “Okay, we have several sizes and we carry both nylon and cotton flags.”
(I run through the sizes for her.)
Elderly customer: “I’m just not sure. Is there a man I can talk to?”
Me: “Excuse me?”
Elderly customer: “A man. I want to ask him about flags.”
Me: “I’m sorry ma’am, no men work here.”
Elderly customer: “I’ll just call back later…”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?
