For Ditzy Customers, Please Press 2
(I am calling a customer to let them know that their order is in.)
Me: “May I please speak with Mrs. [Customer]?”
Customer: “Speaking.”
Me: “Hi there, this is [My Name]. I’m calling from [Store] to let you know that your order is in, and you can come pick it up anytime.”
*long pause*
Me: “Hello?”
Customer: “Oh! I’m sorry. I thought you were a recording!”
Question of the Week
Tell us about the most outrageous request a customer has ever made!
