For Christmas, I Would Like A Time Machine
(This year, Boxing Day falls on a Wednesday, and our local newspaper is delivered on Thursdays. This takes place on the Saturday before Christmas, and therefore not Boxing Day.)
Customer: “Um, actually, that item is [price]!”
Me: “Oh, did you see it that price on the shelf?”
Customer: “No, it was in the flyer!”
(She shoves it in my face and I take it. It looks like the Boxing Day flyer, but before I say anything about it, I look for the date on the flyer.)
Customer: “What are you doing!? I had it open to the item that’s on sale!”
Me: “I’m just looking for the date to be sure, because this looks like the Boxing Day flyer.” *finds the date* “Yup, here it is; it starts on the 26th.”
Customer: “Are you serious? But the flyer is already out; we got it in the paper on Thursday! You’re telling me you’re not going to honour a price from a flyer that’s already out?”
Me: “Um, yes, because it says right on it that it’s for Boxing Day.”
Customer: “Well, maybe you shouldn’t put the flyer out before the sale starts, then!”
Me: “If we did that, you wouldn’t have gotten it until next Thursday, and by then, the sale would be over.”
Customer: “Oh… Yeah… Right…”
This story is part of the Boxing Day roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
