For A Few Dollars More, Part 5
I’m cashing people out at the register when a man approaches with his check.
Me: “That will be $31.38.”
He hands me a $20 bill and a $5. He then holds up another $5.
Customer: “Can I get some ones for this? I need to leave a tip for my waitress.”
Me: “Sure! But your total is $31.38.”
I hold up the two bills. He nods at me but doesn’t move.
Me: “…”
Customer: “…”
Me: “We’re still about six bucks short.”
Customer: “Oh!”
He slides me the five that he asked to break. I take it, hold out all three bills so that he can see the denominations.
Me: “Um… We’re still a couple of bucks short.”
Customer: “Oh!”
He pats his pockets and then stands there looking at me blankly. I hold the bills almost in front of my face.
Me: *Slowly* “The total is $31.38. You have handed me $30. The remaining balance is $1.38.”
He looks at me for another moment and then at my hands. I see the lightbulb suddenly go off.
Customer: “Oh, gosh! I thought I had given you a ten!”
He quickly digs around in his pocket and produces a ten-dollar bill. I cash him out, give him his change, and then trade one of his fives for ones.
Customer: “I’m so sorry, I don’t know where my head is at today. You must think I’m either crazy or dumb.”
Me: “Don’t worry about it; it’s been an off day. Have a great afternoon!”
Related:
For A Few Dollars More, Part 4
For A Few Dollars More, Part 3
For A Few Dollars More, Part 2
For A Few Dollars More
Question of the Week
Have you ever served a bad customer who got what they deserved?
