Food By Any Other Name

, , , , , | Right | August 17, 2020

We use various outsourced delivery services for our food and they all have an option for customers to buy food using the platform, but then the customer can choose to come to pick it up themselves. This is to avoid the delivery fee. A customer walks in, lines up, and gets to the front of the line.

Customer: “I have a pickup.”

Me: “Sure, what’s the name or company?”

The customer gives me a weird “Why are you asking this?” face.

Customer: “It’s personal.”

Me: “Well, as you can see I have many bags here for many different customers. I just need a name for the order. If you are uncomfortable to at least let me know what you ordered?”

Customer: *Rolls eyes* “Oh, just give me my food; it’s that one there.”

He points in the general direction of all the bags lined up for various customers.

Me: “Can you please just tell me who the order is for?”

Customer: “It’s for [Customer], okay? Just give me my food.”

The customer took the food and left. My coworker and I just stared at each other in disbelief.

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