Following The Rules To The Letter
I get a coupon for my favorite sandwich place. Score! I head to the place and make my order, and at the end, I present the coupon.
Employee: “Sorry, ma’am, that coupon only applies to online and phone orders.”
Me: “So, I can’t order over the counter?”
Employee: “Sorry, but no. Online and phone only.”
Without moving from my spot, I got my phone and called the number for the sandwich place. Without breaking eye contact with the employee, I saw him pick up the phone on the wall and speak his greeting.
He quickly realized he was talking to me standing a few feet away as I repeated my exact same order.
He sighed and just applied the coupon.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
