Foldering The Blame
Customer: “Excuse me, where are the red pocket folders? I don’t see them here.”
Me: “I’m sorry, we are all sold out of that color.”
Customer: “Well, my son HAS to have one for his class.”
Me: “I’m sorry, we are all sold out. We may have more on Saturday.”
Customer: “What do you mean by ‘may have’? Don’t you know?”
Me: “Well, they come to us in assorted colors. We don’t have a choice of what we receive.”
Customer: “My son has been getting an ‘F’ every day from his teacher for the past week! He will keep getting an ‘F’ until he brings one in!”
Me: “Have you tried the office supply store across the street?”
Customer: “Is this how you treat your customers? It will be YOUR fault when he flunks out for this!”
This story is part of the Customers-Are-To-Blame roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
