Flying The Pharmaceutical Skies
Over twenty years ago, I worked for a federal regulatory agency, conducting inspections of drug manufacturing firms. I was flying to Washington, DC, for work and a lady sat in the seat next to me. She introduced herself.
Lady: “I’m a sales rep for [Large Well-Known Pharmaceutical Company].”
Me: “Hi, I’m [My Name].”
She started chatting about her job and how wonderful the products were and how they could be used, etc.
After about a half-hour, she asked me what I do for a living.
Me: “I’m a drug investigator for [Federal Agency].”
Her mouth dropped and then closed, never to open again for the rest of the flight.
Question of the Week
Have you ever met a customer who thought the world revolved around them?
